Contact Us
Have a question, found a bug, or just want to say hello? Here's how to reach us.
Discord
The fastest way to get help. Join the OENARI Discord community for direct support, bug reports, feature requests, and conversation with other collectors.
For account issues, privacy requests, or anything you'd rather keep private:
We aim to respond within 48 hours.
Support Documentation
Many questions are already answered in our guides:
- Getting Started — Account setup, first cellar, adding wines
- FAQ — Frequently asked questions
- Features — Detailed guides for every feature
Bug Reports
The fastest way to report a bug is through the OENARI Discord. When reporting, it helps to include:
- What screen you were on
- What you expected to happen
- What happened instead
- Your device and OS version (e.g. iPhone 15, iOS 17.4)
You can also email bug reports to hello@oenari.com.