Frequently Asked Questions

Quick answers to the most common questions about OENARI.

Getting Started

What does OENARI cost?

OENARI is free to start — every bottle in your list (50 placed in racks), 3 storage modules, tasting notes, import, 5 label and 5 barcode scans to try, and all the social basics. Supporter ($0.99/month) expands to 300 bottles in racks and 5 modules, adds label and barcode scanning, food pairing and drinking windows, and lets you host taste sessions and create a wine club. Premium ($4.99/month or $39.99/year) unlocks unlimited bottles and modules and the full toolset, including the Wine Portfolio. See Tiers & Pricing for a full comparison.

What platforms does OENARI support?

OENARI runs on iOS, Android and the web. The mobile apps are on the App Store and Google Play; the web app lives at app.oenari.com and stays in sync with the apps. See OENARI on the Web.

Can I import my existing wine collection?

Yes. OENARI imports CSV and Excel files — whether you're coming from CellarTracker, Vivino, InVinum, another cellar app or your own spreadsheet. The importer recognises the columns, accepts prices and dates written in different ways (like "1 200 kr" or "31/03/2024"), and matches wines against the database of 183,000+ wines, including consumed bottles and historical tasting notes. A file that isn't a cellar list is stopped before anything is imported, with the reason, and an import can be undone. See Import & Export for details.

How many wines are in the database?

OENARI's community database contains over 183,000 wines from 31,700+ producers across 72 countries and 480+ regions. If a wine isn't in the database, you can create a new entry or enrich an existing one.

Can I use OENARI in my browser?

Yes — open app.oenari.com and sign in with your existing account. Everything stays in sync. Camera-based scanning stays in the mobile apps; in the browser you search for wines and upload photos and files instead. Subscriptions are bought and managed in the mobile app. See OENARI on the Web.

Account & Data

Is my data private?

Yes. Your cellar is never visible to anyone else — not bottle counts, not prices, not where bottles are stored. Tasting notes are private unless you set them to followers or public, and that requires a social profile you have to activate first. Until you do, nobody can find or follow you. See Public Profile & Privacy.

A wine page can show what other collectors paid for the wine on average, but only once at least three people have bought it, and never anyone's own price.

No. Everything social is opt-in. Without an activated profile OENARI works exactly as before — a private cellar tool.

Can I join a tasting if I'm on Free?

Yes. Joining taste sessions and wine clubs is free for every tier. Hosting a session or creating a club requires Supporter. See Taste Sessions.

Can I delete my account?

Yes. You can permanently delete your account and all associated data, including your photos and receipts, from Profile → Settings → Delete Account. Label photos you shared stay with the wines. See Account Deletion for details.

I forgot my password — how do I reset it?

Tap Forgot password? on the login screen, enter your email address, and follow the reset link sent to your inbox. If you signed up with Google or Apple, use Continue with Google or Sign in with Apple instead — no password is needed.

Features

What is the OP Score?

OP (OENARI Points) is a community-driven wine quality score from 0 to 100. It's calculated from anonymous tasting data contributed by all users. Unlike critic scores, OP reflects the collective taste of real collectors using the app.

How do drinking windows work? Supporter

Every bottle can have a drinking window with an optimal start date, peak period, and end date. OENARI tracks these and shows you which wines are ready to drink now, which are still aging, and which need attention. See Drinking Window for the full guide.

What's the difference between Add Wine and Taste Wine?

Add Wine is for bottles you own — it adds the wine to your active collection so you can place it in a cellar slot and track it. Taste Wine is for recording tasting notes on any wine, whether you own it or not. Both are launched from the FAB button.

Why did a label scan give a simpler result?

Each month includes a number of enhanced label scans. When they are used up, a scan still works but gives a basic reading, and OENARI tells you so. They reset on the 1st. If a label can't be read at all, OENARI tells you why — try again with the label filling more of the frame, or search by name.

Why don't I see all my bottles in My Wines?

Free accounts show up to 50 bottles and Supporter up to 300. If you have more — for example after an import — the end of the list says how many are not shown. Premium shows them all. See Tiers & Pricing.

Where did Sparkling go in the colour filter?

The Color filter now lists real colours only: red, white, rosé, orange and amber. Sparkling, dessert and fortified are in the Wine Style filter. See Wine Lists.

What is amber wine?

Amber is a colour, added in 4.2.0, for wines like vin jaune, oxidative sherries, aged Tokaji and Madeira. You can choose it when adding or improving a wine, and filter on it.

Can I use OENARI without a physical cellar?

Absolutely. You can add wines to your collection, record tastings, maintain a wishlist, and track your drinking history without setting up a cellar or any storage modules. The cellar system is there when you need it.

Support

How do I contact support?

Write to support@oenari.com or use Menu → Feedback & Support in the app. See Contact Us.

I found a bug — where do I report it?

E-mail support@oenari.com. Please include what screen you were on, what you expected to happen, and what happened instead — a screenshot helps.

Something in the wine database is wrong — how do I fix it?

Open the wine, producer or vendor and tap Report an error. Or, if you have the right information, use Enrich to add it yourself.